Expert knowledge, built to teach.

Concept courses created by ADC, built to the same process we use with clients: training for your teams, and explainers for your customers. Pick the type closest to yours.

Title card from the ClearPath HealthOps course
Featured case study · ClearPath HealthOps

How we design a course

Every objective is taught by a scene and tested by a question.

  1. 1Verify0:35Q2
  2. 2Limit0:50Q1
  3. 3Use Approved Systems1:15Q1
  4. 4Report1:37Q3
See how ClearPath was designed Each step shows when it plays in the video and which quiz question tests it.

Showing 13 courses

Title card from the ClearPath HealthOps course
Compliance Concept course Case study 1 video, 2:25
ClearPath HealthOps
Handling Patient Information Safely
Four actions (Verify, Limit, Use Approved Systems, Report) with scenario-based knowledge checks.
 Title card from the ClearPath HealthOps course Right Patient, Right Record
Compliance Concept course 1 video, 2:07
ClearPath HealthOps
Right Patient, Right Record
Patient identification in three checks: Ask, Match, Confirm.
 Title card from the Kislap course
Product and process Concept course Case study 1 video, 5:34
Kislap
How Money Actually Moves
Philippine payment rails, transfer stages, and what to do when a transfer stalls.
 Title card from the Northline CX course
Customer support Concept course 1 video, 3:42
Northline CX
Handling Escalated Customer Calls
A five-step response framework: Pause, Acknowledge, Clarify, Resolve, Confirm.
 Title card from the Northline CX course Card Numbers Stay on the Call
Compliance Concept course 1 video, 2:20
Northline CX
Card Numbers Stay on the Call
Payment card security in four steps: Secure, Key, Clear, Report.
 Title card from the Northline CX course The Caller Who Knows Too Much
Compliance Concept course 1 video, 1:47
Northline CX
The Caller Who Knows Too Much
Social engineering on the phone: Notice, Verify, Hold, Flag.
 Title card from the SkillSpring Academy course
Career growth and reskilling Concept course Case study 4 videos, 8:40
SkillSpring Academy
Reskilling: Grow Into Your Next Role
Read the signal, then three moves: Map, Bridge, Prove. One story across four videos.
 Title card from the Kislap course
Customer support Concept course 1 video, 4:48
Kislap
Paid Isn't Posted
Why a bill Kislap shows as paid can still show as unpaid at the biller, and what to say.
 Title card from the Kestrel Ridge course
Field safety Concept course Case study 1 video, 4:23
Kestrel Ridge Energy Services
The Five-Minute Pause
Field Level Hazard Assessments in five steps: Stop, Scan, Speak, Control, Sign.
 Title card from the Kestrel Ridge course The Methanol Jug
Field safety Concept course 1 video, 3:15
Kestrel Ridge Energy Services
The Methanol Jug
A WHMIS refresher built on one unlabelled jug: read it, label it, find the SDS, protect yourself.
 Title card from the Kestrel Ridge course Call Before You Dig
Field safety Concept course 1 video, 2:42
Kestrel Ridge Energy Services
Call Before You Dig
Ground disturbance in four steps: Locate, Approve, Expose, Stop if hit.
 Title card from the Kislap Business video Sold Isn't Settled
Customer education Concept course Case study 1 video, 3:56
Kislap Business
Sold Isn't Settled
For sellers, not staff: why sales and payouts differ, and when the money reaches the bank.
 Title card from the Kislap Business video A Refund Isn't a Reversal
Customer education Concept course 1 video, 3:49
Kislap Business
A Refund Isn't a Reversal
For sellers: where a refund goes after it's issued, and how to answer a dispute in time.

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